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    Read our frequently asked questions, we might have the answer to your question there.  Otherwise drop us a message

    We accept all Major Credit & Debit cards, Apple Pay, Google Pay and Browser Payments.  Payments are securely handled by our card processors – Stripe and myPOS.  Payments are taken in accordance with the latest SCA (Strong Customer Authentication) guidlines.  To ensure your safety £DS authorisation is enabled, this may require you to acknowledge the payment in a banking app on your phone or by text message.

    We can arrange for a Bank Transfer if required, please contact us for further information.

    Your order is passed to our warehouse to be picked and packed.  We avoid plastic packaging and use recycled box fill, recyclable bags and boxes.

    Your order is then passed to one of our courier partners and delivered to you.  

    We hold stock in a number of warehouse locations, so you may receive multiple delivieries for one order

    We aim to ship orders placed by 4pm on the same day.  Depending on the shipping method chosen your order will be with youeither next day or within a day or two.

    Since Brexit we have had to jump through multiple hoops to ship ti Northern ireland and our couriers have found the amount of paperwork involved has increased dramatically.  This has unfortunately lead to an increase in their prices and delivery times.

    Shipping to the Highlands of Scotland will take 3-4 days regardless of the service requested.