We accept all Major Credit Cards, Apple Pay, Google Pay and Browser payments. Payments are securely handled by our payment providers XONDER and STRIPE. Payments are taken in accordance with the latest SCA (Strong Customer Authentication) guidelines. To ensure your safety 3DS authorisation is enabled, this may require you to acknowledge the payment in a banking app.
Your order is passed to the warehouse to be picked and packed. It then is passed to one of our courier partners and delivered to you. We hold stock in a number of warehouse locations, so you may receive multiple deliveries for one order.
We aim to ship all orders placed by 4m on the same day. Depending on the shipping method chosen your order will be with you either next day or within a day or two.
Since Brexit we have had to jump through multiple hoops to ship to Northern Ireland and our couriers have found the amount of paperwork involved has increased dramatically. Unfortunately they have increased their prices and delivery times.
Shipping to the Highlands of Scotland will take 2-3 days regardless of the service requested.
Your order will be passed to the warehouse for picking and packing. We have several warehouse locations so an order may comprise of several deliveries, but we only ever charge one delivery charge per order
Give us a call as soon as you realise you need to make an alteration and the team will be happy to assist. The team can be contacted on 0333 340 6000
Our website is set to ship within the UK, but if you are outside the UK, please contact us and one of the team will be happy to assist. Our courier network deliver all over the world.