Returns & Refunds Policy

Should you decide once you receive your order that you no longer want the goods, you should contact us for an RMA number,   this must be done within 14 days of receiving your order.  We will supply you with an RMA number which you should write clearly on the front of your package and return it to us at:

RETURNS DEPT, One Stop Cable Shop, Unit 7 Bittern House, Lakeside Business Park, South Cerney, Cirencester GL7 5XL.

You must return the goods within 14 days of receiving the RMA.  You are responsible for return carriage costs, so please ensure you have sufficient insurance cover.  Goods received after 14 days may be returned to you, no refund processed and the RMA cancelled.

Goods should be unused and in the same condition that you received them in, including manufacturers packaging complete with all accessories, manuals and documentation.

Once the goods have been inspected and checked back into stock, your refund will be processed.  Refunds will be made to the original payment method and should show on your card statement within 3-4 days.  Shipping costs are not refundable.